Refund policy
1. No Return & Refund
Once an order has been delivered, returns and refunds are not offered.
2. Non-Exchangeable Items
Sale items, discounted/clearance pieces, custom orders, and ready-to-ship articles are considered final sale and are not eligible for exchange.
3. Exchange Eligibility
Exchanges are accepted within 7 days from the date of delivery in case of a size or colour assortment, or if the item received has an issue from our side.
4. Exchange Delivery Charges
All applicable delivery/courier charges for an exchange will be borne by the customer.
5. Condition of the Item
The item must be returned in the same condition in which it was delivered — unused, clean, undamaged, and free from any signs of wear or use.
6. Original Tags
All original tags must remain attached to the item. Items returned without their original tags will not be eligible for exchange.
7. Exchange Inspection & Approval
All exchange requests are subject to inspection upon receipt. An exchange will only be processed once the item is confirmed to meet all the above-mentioned conditions. Items that do not meet these requirements may be declined for exchange.
Once an order has been delivered, returns and refunds are not offered.
2. Non-Exchangeable Items
Sale items, discounted/clearance pieces, custom orders, and ready-to-ship articles are considered final sale and are not eligible for exchange.
3. Exchange Eligibility
Exchanges are accepted within 7 days from the date of delivery in case of a size or colour assortment, or if the item received has an issue from our side.
4. Exchange Delivery Charges
All applicable delivery/courier charges for an exchange will be borne by the customer.
5. Condition of the Item
The item must be returned in the same condition in which it was delivered — unused, clean, undamaged, and free from any signs of wear or use.
6. Original Tags
All original tags must remain attached to the item. Items returned without their original tags will not be eligible for exchange.
7. Exchange Inspection & Approval
All exchange requests are subject to inspection upon receipt. An exchange will only be processed once the item is confirmed to meet all the above-mentioned conditions. Items that do not meet these requirements may be declined for exchange.